FREQUENTLY ASKED AT PHYSIOTHERAPY III

Thank you for considering Physiotherapy III. Please browse our frequently asked questions to find answers to common questions. If your question isn’t answered here, or you require further assistance, please don’t hesitate to contact us.

Will my extended health insurance company cover services?

We simplify the process, allowing you to focus on your health! Direct billing is available for most area Extended Health benefit companies. Currently most plans from Sunlife, Great West Life, Greenshield, SSQ, Blue Cross, OTIP, Desjardins Insurance, First Canadian Industrial alliance, Johnson Inc, Johnston Group Inc, Manulife Financial, Maximum Benefit, all insurance plans related to Motor Vehicle Accident claims allow direct billing.

Are all Health practitioners Regulated?

Yes, all our physiotherapists, massage therapists, and kinesiologists are regulated in the province of Ontario.

How long does it take to book an appointment?

We are able to make an appointment for you usually within 24-48 hours.

Does Physiotherapy III require a doctor’s referral in order for the client to receive services?

No, is the short answer. Physiotherapists like to work closely with your physicians, but a referral from your family doctor is not necessary. The longer answer is that some extended health plans may require a referral before they will fund or provide reimbursement for your treatments. It is important to check with your extended health plan beforehand. If you qualify for OHIP funded services - a physician or nurse practitioner referral is needed.

Will my extended health plan cover physiotherapy?

For your convenience, we direct bill most Insurance companies to save you time. Most benefit packages will cover Physiotherapy treatments. The extent of coverage varies with each individual policy. Please check with your insurance provider.

Is treatment covered by OHIP?

OHIP funds short-term management of an acute condition or flare up of a chronic condition, provided you meet one of these criteria set up for the Ministry of Health:

Over 65 years of age
Under 19 years of age
Overnight in hospital for the condition needing physiotherapy
ODSP or OW participant

The MOH has provided our clinic a fixed number of patients a year. We might have a wait list.

How long will my appointments take?

Your initial assessment can last up to one hour or longer, and appointments after that will take anywhere from 20 minutes to one hour.

How many treatments will I need?

Every condition is individually evaluated, based on the person and severity of their condition. Your therapist will advise you on an appropriate treatment plan after the initial assessment.

Do I Need Physiotherapy Before Hip or Knee Replacement Surgery?

Yes. Pre-operative physiotherapy (pre-hab) helps improve strength, mobility, and confidence before surgery. Patients who complete pre-hab often experience faster recovery and better outcomes after hip or knee replacement.

Is Post-operative Hip and Knee Physiotherapy Publicly Funded in Ontario?

Yes. Eligible patients can access publicly funded post-operative physiotherapy through Ontario’s hospital-connected programs. Our clinics in Owen Sound and Port Elgin partner with most Ontario hospitals to provide this service.

When Should I Start Physiotherapy after Hip or Knee Surgery?

Most patients begin physiotherapy shortly after surgery, often within days or weeks, depending on hospital guidelines and surgeon recommendations. Early physiotherapy supports safe healing, pain control, and mobility restoration.

Do You Offer One-on-one Physiotherapy Sessions?

Yes. All hip and knee rehabilitation sessions are one-on-one, ensuring personalized care, close supervision, and treatment plans tailored specifically to your surgery and goals.

What Conditions Do You Treat in the Hip and Knee Specialty Program?

We treat patients undergoing:

Total hip replacement
Total knee replacement
Partial joint replacement
Revision surgeries
Pre-surgical hip and knee conditions

How Long Does Hip or Knee Physiotherapy Take?

Recovery timelines vary, but most patients attend physiotherapy for several weeks to a few months. Your Physiotherapist will adjust your program based on progress, comfort, and functional goals.

Do I Need a Doctor’s Referral for Physiotherapy?

A doctor’s referral is not required for private physiotherapy. However, a referral may be needed to access publicly funded post-operative physiotherapy programs.

Where Are Your Hip and Knee Physiotherapy Clinics Located?

We provide hip and knee physiotherapy services in Owen Sound and Port Elgin, serving patients throughout Grey-Bruce and Saugeen Shores.

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What Makes Your Hip and Knee Physiotherapy Program Different?

Our program combines experienced orthopedic Physiotherapists, one-on-one care, hospital-aligned rehabilitation protocols, and a warm, naturally lit environment to support optimal recovery.

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