Frequently Asked at Physiotherapy III

Will my extended health insurance company cover services?

We simplify the process, allowing you to focus on your health! Direct billing is available for most area Extended Health benefit companies. Currently most plans from Sunlife, Great West Life, Greenshield, SSQ, Blue Cross, OTIP, Desjardins Insurance, First Canadian Industrial alliance, Johnson Inc, Johnston Group Inc, Manulife Financial, Maximum Benefit, all insurance plans related to Motor Vehicle Accident claims allow direct billing. If the claim is an accident that is work related, Workplace Safety and Insurance Board also allows direct billing.

Are all Health practitioners Regulated?

Yes, all our physiotherapists, massage therapists, and kinesiologists are regulated in the province of Ontario.

How long does it take to book an appointment?

We are able to make an appointment for you usually within 24-48 hours.

Does Physiotherapy III require a doctor’s referral in order for the client to receive services?

No, is the short answer. Physiotherapists like to work closely with your physicians, but a referral from your family doctor is not necessary. The longer answer is that some extended health plans may require a referral before they will fund or provide reimbursement for your treatments. It is important to check with your extended health plan beforehand. If you qualify for OHIP funded services - a physician or nurse practitioner referral is needed.

Will my extended health plan cover physiotherapy?

For your convenience, we direct bill most Insurance companies to save you time. Most benefit packages will cover Physiotherapy treatments. The extent of coverage varies with each individual policy. Please check with your insurance provider.

Is treatment covered by OHIP?

OHIP funds short-term management of an acute condition or flare up of a chronic condition, provided you meet one of these criteria set up for the Ministry of Health:

• Over 65 years of age
• Under 19 years of age
• Overnight in hospital for the condition needing physiotherapy
• ODSP or OW participant

The MOH has provided our clinic a fixed number of patients a year. We might have a wait list.

How long will my appointments take?

Your initial assessment can last up to one hour or longer, and appointments after that will take anywhere from 20 minutes to one hour.

How many treatments will I need?

Every condition is individually evaluated, based on the person and severity of their condition. Your therapist will advise you on an appropriate treatment plan after the initial assessment.

Helpful Links

• Ontario Physiotherapy Association
• College of Physiotherapists of Ontario
• Canadian Physiotherapy Association 
• Arthritis Society 
• Ontario Brain Injury Association 
• Osteoporosis Canada 
• Concussions Ontario
• Toronto ABI Network